1. Who we are
StorageKeys (“we”, “us”, “our”) provides personal, business, warehouse, climate-controlled, luggage and car storage, as well as moving support, from our facility in Sharjah, United Arab Emirates.
This Privacy Policy applies to information collected through our website, quote forms, booking and reservation process, email, phone and WhatsApp.
2. Information we collect
We may collect the following information when you contact us or use our services:
- Name, email address and phone or WhatsApp number
- Company name, where you request business or warehouse storage
- Storage type, unit size, duration, volume and details of items you wish to store
- Messages you send through our enquiry or contact forms
- Booking, reservation and account details if you rent a storage unit
- Technical information such as browser type and pages visited, collected automatically when you use the website
We do not ask you to provide payment card details through the public quote forms on this website.
3. How we use information
We use personal information to:
- Respond to quote requests and help you choose a suitable storage option
- Provide storage, moving, booking and customer support
- Contact you by phone, email or WhatsApp about your enquiry or rental
- Manage contracts, invoices and facility access where you become a customer
- Improve our website and services
- Meet legal, accounting and regulatory requirements in the UAE
6. Storage and security
We keep personal information only for as long as it is needed for the purposes described in this policy, including follow-up on quotes, customer records and legal retention requirements.
We take reasonable technical and organisational steps to protect information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on applicable UAE data protection laws, you may ask us to:
- Confirm whether we hold personal information about you
- Provide a copy of the information we hold
- Correct information that is inaccurate or incomplete
- Delete information where we no longer need it, subject to legal obligations
- Limit or object to certain uses of your information
To make a request, contact us using the details below. We may need to verify your identity before we can respond.
8. Children
Our website and storage services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the update date shown at the top. Continued use of the website after a change means you accept the updated policy.
10. Contact us
If you have questions about this Privacy Policy or how we handle personal information, please contact StorageKeys:
- Storage Keys, Plot # 4202, Sharjah, United Arab Emirates
- +971 56 501 8785
- sales@storagekeys.com
- Contact Us page